Frequently Asked Questions (FAQ)

1. What types of businesses do you service?

We cater to a variety of businesses, including restaurants, hotels, gyms, salons, and medical facilities , schools, residential.

2. How do I schedule a pick-up?

You can easily schedule a pick-up through our website, by calling our customer service, or via our mobile app. Just choose a time that works for you!

3. What is your pricing structure for commercial services?

Our pricing is competitive and typically ranges from $[insert price] per pound for wash and fold services. Bulk pricing is available for larger orders.

4. What items can I include in my commercial wash and fold order?

You can include uniforms, table linens, towels, and any other washable items specific to your business. Please note any special care instructions for delicate items.

5. What is your turnaround time?

We typically offer a turnaround time of [insert time frame, e.g., 24-48 hours]. Please check for any special arrangements during peak business periods.

6. Can I set up a recurring service?

Absolutely! We offer customization recurring service options tailored to your business needs. Just let us know your preferred schedule.

7. What if I have specific care requirements for certain items?

Please communicate any specific care instructions when scheduling your order. Our team is trained to handle special requests.

8. How is payment processed?

We accept various payment methods, including credit/debit cards and invoicing for businesses. Payment details can be discussed during your initial consultation.

9. What if there’s an issue with my order?

If you experience any issues, please contact us immediately. We are committed to resolving any problems to your satisfaction.

10. Do you offer discounts for bulk orders?

Yes, we provide discounts for larger orders and long-term contracts. Contact us for a tailored quote!

Feel free to modify any part of this FAQ to better fit your business!.

What are your terms of service?
Blue Bird Nest Linen Care is not responsible for linen items that bleed, shrink, or change due to regular washing. We are also not responsible for lost articles.

We accept all laundered items (Wash-Dry-Fold) based on weight and do not perform a piece-by-piece count. We cannot be held liable for damage to items labeled “hand wash only” or “dry clean only.” Customers should check these labels before placing their orders.

We are not responsible for loss or damage to any personal or non-cleanable items left in the clothing or bags, such as money, jewelry, or anything else. Customers agree not to leave such items in their clothing or delivery bags.

We are not responsible for allergic reactions from scented detergents or other products. Our washing machines may contain residues from previous loads.

We reserve the right to refuse service to customers or decline to clean any item.

We do not guarantee the removal of all stains and will not clean clothing infested with pests or contagious parasites.

Blue Bird Nest Linen Care may reimburse clients for lost or damaged items at our discretion, up to a maximum of $150.00 (or $25.00 per item) per order. Customers must notify us within two business days of delivery regarding any lost or damaged items.

Our liability is limited to general money damages not exceeding the charges for the services paid during the relevant period. This agreement constitutes the entire understanding between the parties and may not be modified.